Software Delivery Manager

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

SS&C Asset Services APAC – Software Delivery Manager ( HiTrust ) Get To Know Us: Company Overview   SS&C is a global provider of investment and financial services and software for the financial services and healthcare   industries, and   employs more than 27,000 people in offices in 35 countries across the globe.   SS&C GIDS Asset Services APAC is   predominantly located   in Melbourne, Sydney,   Thailand   and India. We are the largest provider of Transfer Agency services in the region, providing an Investor, Advisor, Fund Manager and Custodian   end-to-end   service offering.   Our   HiTrust   platform is delivered to   installed-software   customers, SaaS clients, and our internal business process outsourcing (BPO) operations.   Reports to:   Senior Delivery Manager – Asset Services   Location:  RSU Tower, Bangkok, Thailand   What is the opportunity?   We are looking for an experienced Software Delivery Manager to join our team within the   HiTrust   business of SS&C, responsible for our investment management and fund administration front ends, used primarily by investors and financial advisers.   This is a key role in enabling the successful execution of our strategy to become an industry-leading Fund Administration service in Thailand.   You will join a friendly and collaborative team that values mutual respect, continuous   learning   and a supportive, well-balanced working environment.   As Software Delivery Manager, you are accountable for the end-to-end delivery of the   HiTrust   product to our   installed-software   customers, SaaS clients and internal BPO operations. You will own delivery commitments – scope,   timelines   and quality – across your team, holding the client-facing and business conversations that go with them, including the difficult ones when priorities compete, or something is at risk. This is a non-technical role: you lead delivery through strong management and coordination rather than hands-on engineering, and you lead your delivery team without direct line-management responsibility, working through trust, clear   communication   and a collaborative approach.   Agile delivery is at the heart of the role. You will facilitate the team's Scrum process end to end and own the Jira delivery workflow, while also carrying the wider delivery-management responsibilities that come with a regulated financial services environment – delivery and capacity planning, release governance, effort reporting, risk management, and regular progress reporting to project managers and senior stakeholders.   AI is central to how we work. You will bring AI tooling into your day-to-day delivery management – using it to plan, forecast,   report   and reduce waste – and you will encourage and support the adoption of AI across the team to help improve productivity,   quality   and delivery pace.   Who   you'll   work with   You will work closely with Software Engineers, Business Analysts, QA Engineers, Solution Architects and Product Managers within your team, and with Project Managers, BPO operations, senior business   stakeholders   and clients across the wider   organisation . You will collaborate with your peers and your manager to continuously improve delivery practices, and – as SS&C is a global company – you will   regularly work   with colleagues across different time zones.   Why You Will Love It Here! Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location—a 6-minute walk from Phrom Phong BTS