Senior Associate – Internal Firm Services, Digital, Leadership & Human Skills, Development Consultant

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Associate Job Description & Summary At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. Those in learning assessment at PwC will focus on evaluating the impact and effectiveness of learning and development programmes. You will be responsible for administering assessments, evaluating learning outcomes, providing feedback, and collaborating with stakeholders to continuously improve the quality of training initiatives and enhance employee development. Support the Learning   &   Development agenda by consulting with IFS and Digital business stakeholders, as well as leadership, human   skills   and early-career   programme   owners, to design, coordinate,   facilitate   and improve learning solutions that build future-ready capabilities and support firmwide talent priorities.   Partner with IFS, Digital, Human Capital and business stakeholders to   identify   capability needs and translate them into relevant learning interventions, development   journeys   and   programme   plans.   Design, coordinate, deliver and   facilitate   workshops and learning sessions covering leadership, human skills, communication, collaboration, client service, digital fluency, professional   effectiveness   and career readiness.   Support IFS and Digital learning priorities by working with subject matter specialists to shape practical learning content, user-friendly   resources   and blended learning experiences that encourage adoption and application.   Manage early-career learning experiences, foundational   development   programmes , with   a focus   on planning, stakeholder coordination, facilitator briefing,   materials,   and learner experience.   Apply adult learning, experiential   learning   and blended learning principles to create practical, learner- centred   solutions, including workshops, simulations, case discussions, role plays, virtual   sessions   and digital learning assets.   Coordinate   programme   operations, including scheduling, communications, budgeting,   logistics , vendor coordination, attendance tracking, feedback analysis,   reporting   and continuous improvement follow-up.   Evaluate learning effectiveness using learner feedback, participation   data   and stakeholder input, and recommend improvements to strengthen   programme   quality,   relevance   and impact.   Support HRDC-related administration, including grant application support, documentation, claims coordination, attendance   records   and compliance follow-up.   Stay current with learning trends, digital learning tools and business capability needs, and contribute ideas that improve the accessibility,   engagement   and effectiveness of development   programmes .

6   –7   years   of relevant experience in Learning   &   Development, talent development, facilitation, onboarding,   programme   management, HR, digital   learning,   or a related role.   Experience supporting leadership development, human skills, professional skills, onboarding, induction, early- career   or business capability   programmes   would be an advantage.   Good understanding of learning design, adult learning, experiential learning, blended   learning   and learning evaluation approaches.   Comfortable working with digital learning tools, collaboration platforms, learning management systems, virtual facilitation   tools   and basic learning data.   Confident