Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently  May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions  Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Cedar Rapids, IA . Competitive candidates should reside within one of the listed zip codes and will service this same territory: 52202 52203 52205 52206 52207 52208 52209 52211 52212 52213 52214 52215 52216 52217 52218 52219 52225 52227 52228 52232 52233 52249 52251 52252 52253 52254 52255 52257 52301 52302 52305 52306 52310 52312 52314 52315 52318 52320 52321 52323 52324 52328 52332 52336 52337 52338 52341 52342 52345 52346 52347 52349 52351 52352 52354 52362 52401 52402 52403 52404 52405 52411 52721 52729 52751 52772 52777 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate:   ·       Ability to investigate problems, evaluate information, and make well-supported decisions   ·       Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations ·       Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations ·       Ability to effectively interact