Clinical Support

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Clinical Support

Cebu

Cebu State

8/7/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.   ͏

Skills Required

Customer service orientation Excellent English communication skills (verbal and written) with neutral accent Active listening skills Computer and keyboard skills (working knowledge of PCs e.g. MS Office) Teamwork Reasonable analytical skills Situation handling skills Good motivational fit (job, organization, location) Willing to work on shifting schedules, grave yard shift, holidays or rest days as may be required. Excellent verbal and written communication skilled with neutral accent. Good interpersonal and people handling skills with good problem-solving approach and solutions. Works independently, dependable with attention to details. Able to work with multiple systems. Excellent customer service skills. Expert knowledge of Member Services process in the healthcare industry Knowledge of client and end user requirement.  ͏

Handle inbound and outbound calls