Senior Manager, Global Business Services Transformation Advisory

At EY, we’re committed to helping you shape your future with confidence.   We’ll support your success in a globally connected, diverse team environment—and help you take your career wherever you want it to go.   Join EY and contribute to building a better working world.       Confident in your impact today. Freedom to build tomorrow.     At EY, you can be sure that what you do makes a real difference—to your clients, society, your colleagues, and your own development. At the same time, you’ll have the flexibility to work in a way that suits your life. Whether you want to specialize, broaden your skills, or grow into a leadership role, you're in the driver’s seat. You’ll work alongside ambitious colleagues in an open, supportive culture where collaboration is key. We offer the tools and opportunities to grow your career and make an impact in your field.    Your new job | About your main responsibilities     At EY, our Global Business Services (GBS) Transformation team helps senior executives redesign how enterprise services create value across functions, geographies, and business units. You will work in a multidisciplinary environment, drawing on strategy, transformation, technology, risk, tax, and sector expertise to solve complex enterprise challenges end to end. We help clients define bold GBS ambitions, design future-ready operating models, strengthen governance and performance, and unlock scalable transformation enabled by digital capabilities, automation, and data-driven decision-making.  As a Senior Manager, you will lead high-impact GBS transformation engagements, shape client agendas with enterprise and functional leaders, and deliver operating model and service delivery change that improves performance, resilience, control, and enterprise value. This is a highly visible role with responsibility for senior stakeholder influence, strategic account growth, and helping shape EY’s GBS Transformation offering.    Responsibilities

Lead senior client relationships : Build trusted relationships with enterprise transformation and functional leaders, understand their strategic priorities, and shape GBS transformation agendas that drive performance, agility, resilience, and enterprise value at scale.

Develop and lead high-performing teams : Lead diverse engagement teams, coach managers and (senior) consultants, and foster a collaborative, high-performance culture that delivers exceptional client outcomes and supports long-term talent development.

Shape and deliver GBS transformation programs : Lead complex, multi-workstream engagements spanning GBS strategy, operating model design, service delivery transformation, governance, service management, transition planning, and implementation across multifunction enterprise services.

Drive digital and intelligent transformation : Help clients identify where automation, AI, workflow technologies, and emerging digital capabilities can redesign services, improve control, strengthen outcomes, and support sustainable adoption with the right governance and oversight—connecting strategy, technology, and transformation execution rather than treating them as separate conversations.

Accelerate commercial growth : Originate and shape opportunities, lead proposals and client pitches, support go-to-market activity, and strengthen EY’s position in the market through thought leadership, relationship expansion, and measurable client impact.

Your new team | About your colleagues and the office   Our GBS Transformation team is dynamic, diverse, and internationally minded. You will join a fast-growing team working at the forefront of enterprise transformation, with direct access to senior clients, strong collaboration across disciplines, and meaningful opportunities to shape propositions, develop talent, and build your market profile.      Your office     Amsterdam     Our Amsterdam office is   located