Content Designer III
Expedia Group
- Location
- Washington - Seattle Campus
- Work model
- On-Site
- Level
- Senior
- Posted
- 1d ago
About this role
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. UX Content Designer III: Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Do you enjoy solving complicated content problems? Do you want to use your Content Design skills to impact user experiences that help millions of people enjoy more of the world? At Expedia Group, our mission is to power global travel for everyone, everywhere.As a Content Designer III in our Experience Design (XD) team, you'll work in a worldwide cross-disciplinary team that unites Product Design, Content Design, and Research to deliver innovative and cohesive end-to-end experiences that serve the needs of our travelers and partners. We're looking for a motivated and experienced Content Designer who is proficient in developing product content strategies, skilled at blending UX writing with storytelling, and confident in taking a content-first approach to end-to-end experience design. Reporting to the Senior Content Design Manager, this Content Designer will help drive the content strategy and enhance the product experience for our Expedia and Insurance experiences. You'll be ideal for this role if you: Are passionate about finding the right content solutions to meet users' needs using research, data, and empathy Have extensive experience in bringing clarity, consistency, and usability to the Loyalty product experiences Are dedicated to designing product experiences that are helpful and human Know that the same content strategy and design skills are that help you leverage AI to create better content faster In this role, you will: Exemplify sound practices in human-centered content strategy and design. You'll be a confident content practitioner who can lead by example and is well-versed at taking a cross-organizational, holistic approach to the user experience. While no two days are the same, you'll specifically be expected to : Design thoughtful, intuitive, and accessible content solutions for a range of product use cases and interactions – from onboarding and in-app education to transactional flows and push notifications. Apply solid information architecture methods (such as content modeling and mapping) and UI frameworks to design scalable content solutions. Audit, analyze, structure, create, and present compelling UX content throughout the product experience. Partner across product and research teams using human-centered design methods to drive content tests that measurably improve the traveler experience, and identify, log, prioritize, and