Supplier Communication Program Manager

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Description/Preferred Qualifications KLA is seeking a Supplier Communication Program Manager to own and scale supplier communication programs across a global supplier network. In this role, you will serve as the primary administrator of our supplier communications platform, managing supplier outreach campaigns, supplier contact data, compliance requests, and engagement processes that support critical business operations. You will work closely with Strategic Sourcing, Global Operations, Trade Compliance, Legal, and Supplier Management teams to ensure supplier information is accurate, accessible, and actionable. This is an ideal opportunity for someone who enjoys building structure, managing large datasets, improving processes, and driving results through supplier engagement and communication.

Supplier Communications Own the administration and day-to-day operation of supplier communication platforms, including supplier contact management, campaigns, distribution lists, and response tracking. Design and execute supplier outreach campaigns supporting compliance requests, supplier onboarding, business continuity initiatives, and regulatory data collection. Manage supplier communication workflows and engagement processes to improve responsiveness, accountability, and data quality. Monitor supplier participation and response rates while identifying opportunities to improve engagement. Supplier Data & Reporting Maintain supplier contact records and related supplier data across internal systems. Collect, validate, and analyze supplier information to ensure completeness, accuracy, and usability. Develop dashboards, reports, scorecards, and KPIs that provide visibility into supplier communication effectiveness and program performance. Translate supplier data into clear business insights for Operations, Sourcing, and leadership teams. Program Operations & Process Improvement Partner with sourcing, supplier management, trade compliance, and operational teams to support supplier information requests and reporting needs. Identify process gaps and implement scalable solutions that improve efficiency and reduce manual effort. Develop repeatable processes and governance practices for supplier communications and supplier data management. Support supplier-facing initiatives related to Country of Origin, supply chain transparency, compliance documentation, and regulatory requirements.

Degree in Supply Chain, Business, Operations, Analytics, or a related field. Experience supporting supplier management, procurement operations, supply chain operations, supplier communications, data management, or business operations. Experience administering communication platforms, CRM systems, supplier databases, or similar business systems. Experience with communication platforms such as Constant Contact, Salesforce, HubSpot, Marketo, Mailchimp, or similar tools. Strong experience managing large