ServiceNow - Senior Manager

ServiceNow - Senior Manager

Strategy, Growth, and Transformation | Enterprise Technology Strategy and Transformation

Same job available in 29 locations

Atlanta, Georgia, United States Austin, Texas, United States Baltimore, Maryland, United States Boston, Massachusetts, United States Charlotte, North Carolina, United States Chicago, Illinois, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States Dallas, Texas, United States Detroit, Michigan, United States Hartford, Connecticut, United States Houston, Texas, United States Jersey City, New Jersey, United States Los Angeles, California, United States McLean, Virginia, United States Minneapolis, Minnesota, United States Morristown, New Jersey, United States New York, New York, United States Philadelphia, Pennsylvania, United States Pittsburgh, Pennsylvania, United States Princeton, New Jersey, United States Raleigh, North Carolina, United States Rosslyn, Virginia, United States San Diego, California, United States San Francisco, California, United States San Jose, California, United States Seattle, Washington, United States Stamford, Connecticut, United States Washington, District of Columbia, United States

ServiceNow Senior Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. We are seeking a Senior Manager to join our team and play a pivotal role in advancing Deloitte’s Cyber Strategy Technology Risk & Solution Management. In this role, you will leverage your expertise in cyber strategy, technology risk, and solution management to guide client teams in defining and executing their Cyber Tech Risk programs—shaping strategy, optimizing operations, and leading the selection, deployment, and ongoing management of technology solutions. As an internal solution architect, you will drive the definition, design, and implementation of innovative services that strengthen our clients’ cyber risk posture and support their business objectives. Recruiting for this role ends on 12/31/2026.

Develop and execute strategies for integrated risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. Design and implement enterprise risk and compliance frameworks aligned with industry standards (e.g., ISO 27001, NIST, COBIT, PCI, HIPAA) using ServiceNow GRC and SecOps modules. Oversee the delivery of ServiceNow-based cyber risk solutions, ensuring alignment with best practices and evolving client needs. Lead the assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows. Drive continuous improvement by applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery. Serve as a trusted advisor to executive stakeholders, translating business requirements into effective ServiceNow technical solutions. Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions for client cyber risk challenges. Provide thought leadership on ServiceNow GRC and SecOps trends and evaluate emerging requirements and technologies. Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services.

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and