CUSTOMER FULFILLMENT ANALYST

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CUSTOMER FULFILLMENT ANALYST

8/4/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

A proactive and customer-focused Customer Fulfillment Analyst with strong experience in demand fulfillment, backlog management, order prioritization, shortage resolution, and supply recovery activities. The ideal candidate thrives in a fast-paced manufacturing environment and can effectively coordinate with customers, factories, and cross-functional teams to achieve on-time delivery. Strong analytical, communication, stakeholder management, and problem-solving skills are essential. Experience in electronics manufacturing, EMS, Aerospace, Defense & Marine industries is highly desirable, while knowledge of connector or interconnect products is an added advantage Job Requirements

Technical Skills and Hands-on Expertise     Strong knowledge of supply planning, demand fulfillment, order management, backlog management, and customer delivery processes.     Experience in demand analysis, forecast review, and order fulfillment planning.     Proficiency in ERP systems (SAP, Oracle, or equivalent) and advanced Microsoft Excel skills.     Strong analytical, problem-solving, and decision-making capabilities.     Ability to identify supply risks, assess business impact, and drive corrective actions to meet delivery commitments.     Experience coordinating production schedules across multiple manufacturing sites to support on-time delivery.     Familiarity with key supply chain metrics, including On-Time Delivery (OTD), backlog management, inventory health, and forecast accuracy.     Knowledge of connectors, interconnect solutions, or electromechanical products is an advantage. Key Job Responsibilities and Function Scope     Analyze customer demand, forecasts, and backlog requirements to ensure timely order fulfillment.     Develop and maintain material plans and schedules to support customer and production requirements.     Serve as the primary liaison between Customer Service, manufacturing sites, and internal stakeholders to resolve supply issues, address delivery challenges, and drive delivery performance.     Monitor production progress, material availability, and delivery commitments across multiple manufacturing sites.     Maintain accurate delivery commitments, order status updates, and ERP system data.     Lead expediting and recovery efforts for critical orders to minimize delays and