Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole You, personally and professionally .    Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Facilities Manager Job Summary: The Facilities Manager is responsible for leading and managing the successful mobilisation, transition and ongoing service delivery of new workplace management, contracts or ventures within the organization. This role ensures the seamless implementation of initiatives, from the planning stage to operational readiness. The Facilities Manager leverages their project management mindset skills, operational expertise and leadership behaviours to successfully deliver transitions on-time, within budget and whilst meeting key objectives. What this job involves:   Lead from the front and inspire the team, demonstrate a passionate commitment to end user experience. Demonstrate strong operational awareness and understanding of the JLL delivery and customer needs. Take responsibility for and lead the role designated workplace activities and associated vendor partners. A visibly present and provide a point of contact for client colleagues and other site occupants. Create, deliver & sustain, a first-class service provision to the end user. Support the site operation through a defined audit process, developing action plans for improvements. Bring high levels of attention to detail to the role, setting the highest standards for the visual image of the site. Drive ownership of workplace services and relationships throughout the site team. Ensure all workplace operational teams performance is aligned to agreed SLA’s. Monitor vendor partners to deliver goods and services as expected. Be a dependable leader, a self-starter and an innovator with attention to detail which ensures best practice. Drive and promote our safety culture within the site. Ensure client satisfaction in workplace services. Support of short and long-term projects for the client within expected parameters. Acts as go-to person in relation to all facilities/project/fit out/crisis management activities, supporting FCs in ensuring timely solutions and identification and removal of potential roadblocks. Develops a clear understanding and appreciation of the working relationship with Landlord, Managing Agents and local vendors to allow seamless delivery. Be the interface for all services between the client and vendor partners. Support internal and external audits/reviews from compilation and completion to submission and follow-up. Support the strategic development of all services. Take ownership for best practice standards and innovation in the role service streams, including identification of opportunities for delivery improvement and cost efficiency introduction. Support occupancy planning and management of required internal moves. Manage site compliance with latest legislation and