Director, Graduate Builders - Program Lead

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Salesforce is building the next generation of AI-first Builders to support the rapid growth of Agentforce, Data Cloud, and emerging customer transformation initiatives. As part of the Builder Center of Excellence (CoE), the Director, Early AI Builder Talent will lead Salesforce’s global Graduate Builder Program  a strategic workforce development initiative designed to develop, onboard, and accelerate early-career Builder talent across the organization. This leader will own the end-to-end strategy, operations, and evolution of the Graduate Builder Program, including onboarding, enablement, career development, manager ecosystems, operational governance, and long-term talent pipeline strategy. The ideal candidate combines experience in enablement, workforce development, talent strategy, operations, and organizational scaling, with a passion for developing emerging technical talent in the age of AI.

1. Program Strategy — Architect the Blueprint The Graduate Builder Program is a brand-new, year-long experience for our earliest-career AI Builders, and you get to define it from first principles: Strategy: Set the global program strategy and operating model — capacity planning, compensation design, and how Graduate Builders should be deployed within Operating Units (OUs) Recruiting: Define how we hire and recruit this talent, shaping the pipeline strategy for future Technical and Strategic Builders Enablement: Partner closely with Global Field Readiness to build the end-to-end enablement journey — AI-first onboarding, structured curriculum, and milestone-based readiness and certification frameworks Collaboration: Design the program experience itself: how grads collaborate, learn, and grow from day one through graduation Operations: Establish the operational backbone: KPIs, governance, reporting cadences, manager playbooks, and mentorship frameworks that keep quality high as the program scales 2. Community & Culture — Build the Movement Hundreds of talented & hungry new employees, distributed globally, embedded across OUs — your job is to make them feel like one cohort with one identity: Create a powerful global cohort community that connects grads across geographies and teams Strike the balance: keep every grad aligned to the central global strategy while meeting the real needs of their own OUs and teams Bring the program to life through innovation challenges, demo days, speaker series, and Builder community moments Build the program's reputation as a powerhouse inside Salesforce — and a magnetic external brand that makes universities and top candidates want to start their careers here Foster a culture of learning, innovation, inclusion, and continuous growth 3. Stakeholder Alignment — Rally the Company A program this ambitious only works with the whole company behind it. You'll be its champion and connector: Global Field Readiness: partner on the full enablement journey, from onboarding through ongoing development FutureForce Recruiting: define the interview plan and hiring path to bring in exceptional early AI talent at scale OU Leaders and Managers: support a global ecosystem