Director of Sales, SME & Growth, Malaysia

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.   Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you’ll do You’ll build and lead the Malaysia SME & Growth sales organisation, with a particular focus on Channel Partnership Managers (CPMs) and Inbound Sales Representatives (ISRs). You’ll own the go-to-market strategy across inbound, outbound and partnership motions, and be accountable for new business and gross profit targets. A central part of the role will be designing and scaling an integrated CPM and ISR operating model that turns partner referrals and inbound demand into activated, growing customers. You’ll work closely with regional teams to strengthen Airwallex’s position with Malaysian SMEs and the wider business ecosystem. This role is based in Kuala Lumpur, Malaysia.

Build and lead the Malaysia SME & Growth sales organisation, including hiring, coaching, performance management and career development for CPM and ISR teams. Design and scale the CPM and ISR pod model, with clear ownership rules, service-level agreements, lead-routing processes and handovers into Mid-book and Account Management teams. Own Malaysia new business and gross profit targets for SME & Growth, setting pipeline and activity targets while driving disciplined sales hygiene, forecasting and performance reviews across inbound, outbound and partnership motions. Develop and execute a channel partnerships strategy for Malaysia by identifying, acquiring and growing high-potential partners, including corporate secretaries, accounting and consulting firms, digital platforms and other ecosystem partners. Partner with Marketing and GTM Partnerships on campaigns, events and partner-led plays that generate inbound demand and