Frontier Industry Advisor - Insurance

Are you passionate about insurance industry transformation for the AI era? Insurance is undergoing a fundamental shift in how carriers, brokers, reinsurers, and benefits providers grow, operate, manage risk, and serve customers. Insurers are moving away from experimentation to enterprise-scale transformation, reshaping underwriting, claims, distribution, policyholder engagement, risk modeling, fraud detection, compliance, and employee productivity.  By applying trustworthy, secure, scalable AI, Microsoft is helping insurers reimagine their businesses from outcomes inward, using breakthrough technologies to simplify operations, improve decision quality, deepen customer trust, and unlock new sources of growth.  Microsoft’s Frontier Industry Advisory team is at the heart of that innovation, working directly with insurance business leaders to rewrite the playbook in light of disruption while living to the mission and business objectives of their industry. As a Frontier Industry Advisor – Insurance on the Americas Frontier Insurance Industry team, you will help Microsoft’s most strategic insurance customers define and execute AI-led transformation agendas. This role is responsible for originating industry-led business opportunities and executive conversations that connect business outcomes to Microsoft cloud, data, AI, security, and partner capabilities. You will be the insurance industry subject matter expert engaging with senior business decision makers to identify, generate, and nurture transformational opportunities. You will go deep with select customers to help them move beyond isolated pilots toward governed, scalable AI adoption that delivers enterprise outcomes such as profitable growth, combined ratio improvement, claims and underwriting efficiency, better customer and agent experience, operational resilience, and regulatory trust.  And you will develop Microsoft’s frontier insurance practice overall through thought leadership, targeted customer engagements, and strategic planning with Microsoft’s account teams and industry leadership. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Planning and Engagement Serve as the insurance industry subject matter expert for digital and AI transformation, account planning, and partner business planning. Engage business leaders, global systems integrators, ISVs, solution partners, and Microsoft account teams to align Microsoft capabilities with customers’ strategic priorities. Bring a strategic insurance perspective to account planning, informed by market dynamics, AI adoption, legacy modernization, claims costs, climate risk, workforce changes, evolving customer expectations, and regulatory requirements. Lead multi-horizon planning that connects business outcomes, processes, data, AI, governance, and technology investments. Help customers develop roadmaps from near-term modernization opportunities to enterprise-scale AI transformation. Build and maintain relationships with senior executives and act as a trusted industry advisor by understanding customer strategies, operating models, market pressures, and opportunities to create value through Microsoft technologies and partners. Identify and engage key stakeholders, decision makers, and transformation leaders to align business, technology, risk, operations, and partner ecosystems around strategic initiatives. Sales Execution Identify customer needs, industry readiness, and business-value