Order Room ETF Trading Support, Assistant Vice President

Order Room ETF, Trading Support - Assistant Vice President South Jordan, Utah/Purchase, New York Job Profile:

We're seeking someone to join our team as an AVP in Trading Operations to support order handling, routing, and risk management for client trading activity across US equities, listed options, futures, and crypto. This is an opportunity to join a team responsible for day-to-day trade and order management, as well as the regulatory and risk management controls that support a scalable trading environment for self-directed brokerage clients. This role is well suited for someone who enjoys working close to the markets, solving time-sensitive trading and operational issues, and partnering across Legal, Compliance, Risk, and Technology to support superior client and regulatory outcomes. What You'll Do in the Role: Support day-to-day Trading Operations activities for a dynamic, high-volume brokerage environment covering US equities, listed options, futures, and crypto. Assist with order handling, routing, broker review, manual order entry, trade inquiry escalation, and exception resolution, applying sound analytical judgment to protect clients, the Firm, and the markets. Support risk management processes related to SEC Rule 15c3-5 market access controls, including pre-trade controls, broker review workflows, system rejected orders, aggregate limits, entitlement reviews, and related documentation. Contribute to best execution and order routing governance through execution quality reviews, market center analysis, operational risk management procedures, and leadership reporting. Partner with colleagues across Legal, Compliance, Risk, Technology, Product, Operations, Client Service, market centers, and vendors to investigate issues, implement enhancements, and support new or evolving trading capabilities. Help maintain written procedures, desktop procedures, checklists, evidence retention, and audit-ready documentation as part of the team's control regime. Analyze trading system activity, execution data, order rejects, market access controls, trading halts, order marking, trade reporting, corporate action impacts, and other operational risk indicators. Identify risk in day-to-day processes and help drive automation, control enhancements, reporting improvements, and operational efficiencies across Trading Operations workflows. Build subject matter expertise in E*TRADE trading platforms, order management and execution management systems, brokerage middle-office processes, and evolving market structure topics. Demonstrate sound judgment, strong accountability, and clear communication in a collaborative team culture focused on risk management, client experience, and continuous > At least 5 years of financial services experience, ideally with direct exposure to brokerage, trading, trade support, securities operations, market structure, or other roles involving securities markets. Subject matter expertise in the business area supported, including working knowledge of US equities, listed options, futures, and/or crypto markets; experience across multiple asset classes is strongly preferred. Familiarity with order entry, order routing, execution quality, trade reporting, broker review, market access controls, best execution, and regulatory obligations impacting broker-dealers. Experience using or supporting OMS/EMS platforms, trading tools, market data platforms, brokerage middle-office systems, or related operational workflows. Ability to establish clear goals and priorities and address non-standard issues within area of expertise with minimal guidance and supervision. Ability to recognize risk in day-to-day processes, draw out key issues, and contribute to process improvements, while ensuring control is never compromised. Proven ability to manage competing priorities, coordinate across teams, and drive issues to resolution with a strong sense of ownership. Excellent verbal and written communication skills, including the