Technical Supervisor

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview The Technical Supervisor provides hands-on leadership and technical oversight for facility maintenance operations, managing a team of technicians to ensure safe, reliable, and efficient operation of building systems and infrastructure. This role combines technical expertise with supervisory responsibilities to maintain optimal facility performance, coordinate maintenance activities, and ensure quality service delivery while supporting operational objectives and client satisfaction.

Team Leadership and Supervision The Technical Supervisor directly manages and leads a team of maintenance technicians, HVAC technicians, and trade specialists responsible for facility operations and maintenance. This includes scheduling and assigning daily work assignments based on priorities, skill levels, and workload balance, conducting regular team meetings to communicate priorities, safety reminders, and performance expectations, providing coaching, mentoring, and skills development to enhance team capabilities, and conducting performance evaluations with constructive feedback and recognition. The role ensures adequate staffing coverage for facility operations including coordination of overtime, on-call rotations, and emergency response while fostering a positive team culture focused on safety, quality, and continuous improvement. Maintenance Operations Management Overseeing day-to-day maintenance operations across assigned facilities, the Technical Supervisor ensures all building systems operate reliably and efficiently. This includes reviewing and prioritizing work orders in the CMMS, ensuring timely completion and quality execution, coordinating preventive maintenance activities according to established schedules and manufacturer requirements, responding to emergency maintenance situations and mobilizing appropriate resources, and conducting facility inspections to identify maintenance needs, safety hazards, and deficiencies. The role monitors equipment performance and addresses issues proactively to minimize downtime, oversees corrective maintenance activities to restore failed systems quickly and effectively, and ensures proper documentation of all maintenance activities, parts usage, and labor hours in the CMMS. Technical Troubleshooting and Problem Resolution Serving as the technical escalation point for complex maintenance issues, the Technical Supervisor provides expert troubleshooting support for HVAC systems, electrical distribution, plumbing systems, building automation controls, and specialized building equipment. This includes diagnosing root causes of equipment failures and performance issues, determining appropriate repair strategies and coordinating execution, making technical decisions on repair versus replacement considerations, and ensuring repairs meet quality standards and restore full functionality. The role provides hands-on technical assistance when situations require advanced expertise or additional resources. Safety Program Implementation Ensuring a safe work environment for the maintenance team and building occupants is paramount. The Technical Supervisor enforces safety policies, procedures, and protocols including lockout/tagout, confined space entry, and fall protection, conducts safety training and toolbox talks on relevant hazards and safe work practices, investigates incidents and near-misses to identify