Information and Tools Analyst

Information and Tools Analyst The Role Serve as an Information and Tools Analyst supporting technical administration, system maintenance, and operational coordination across key R&D business tools and processes. This role combines platform ownership, IT liaison support, SharePoint governance, reporting/dashboard development, and AI tools support to help ensure critical tools, policies, and workflows are maintained effectively.

Planisware Administration and Support ·        Lead technical administration and day-to-day maintenance support for Planisware, Program Management Software ·        Coordinate issue resolution, user training and support, system updates, and ongoing platform health ·        Partner with business and technical stakeholders to improve reliability, usability, and governance of the tool ·        Help maintain supporting documentation, access controls, and administrative processes IT Liaison Support ·        Serve as liaison for IT-related coordination, including asset management and software requests ·        Support intake, tracking, and follow-through for end-user technology needs ·        Help bridge business needs with enterprise IT processes and support teams Compliance and Policy Adherence ·        Support compliance activities tied to Information Lifecycle Management (ILM), internal publications, and human subject research policies ·        Help maintain adherence to required processes, documentation, and internal controls ·        Coordinate with stakeholders to ensure policy-related requests and reviews are completed accurately and on time ·        Identify gaps, risks, or follow-up actions needed to improve policy compliance SharePoint Governance and Site Maintenance ·        Oversee SharePoint governance practices and support ongoing maintenance of site content, structure, access, and usability in alignment with organizational standards ·        Support content owners and stakeholders in following governance expectations Operational Reporting and Dashboard Oversight ·        Support oversight of operations dashboards, including IP metrics, scorecards, and resource management ·        Help maintain data quality, reporting consistency, and stakeholder visibility into key metrics ·        Coordinate updates, enhancements, and recurring reporting needs with business partners ·        Assist in translating operational needs into dashboard and workflow improvements AI Tools Enablement and Support ·        Support evaluation, adoption, and day-to-day use of AI tools that improve team productivity and operational efficiency ·        Partner with business and technical stakeholders to support governance-aligned use of AI tools, including appropriate documentation and process adherence ·        Assist with implementation, maintenance, user guidance, and continuous improvement of approved AI capabilities and workflows Your Skills & Abilities (Required Qualifications) ·        Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience ·        Experience supporting enterprise tools, technical administration, systems coordination, or business operations ·        Strong organizational skills with the ability to manage multiple priorities across technical and operational work ·        Experience working across cross-functional teams and coordinating with both business and IT stakeholders ·        Strong written and verbal communication skills ·        Ability to work independently, identify issues, and drive follow-through to resolution ·        Experience with compliance, governance, documentation, or policy-based processes What Will Give You a Competitive Edge (Preferred Qualifications) ·