Field Application Scientist - Image and Detection Systems (Northeast United States)
Thermo Fisher Scientific
- Location
- Remote, Massachusetts, United States of America
- Employment
- Full Time
- Work model
- Remote
- Level
- Mid
- H-1B history
- 76 approvals (FY2023)
- Posted
- 22h ago
About this role
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Application Scientist, Imaging & Detection When you're part of the team at Thermo Fisher Scientific, you'll do meaningful work that has a real impact on people's lives. Whether helping customers advance cancer research, accelerate scientific discovery, protect the environment, or ensure food safety, your work contributes to making the world healthier, cleaner, and safer. You'll collaborate with world-class colleagues while building a rewarding career in an innovative and customer-focused environment. Discover Impactful Work Within the Protein and Cell Analysis (PCA) business, we empower researchers with innovative imaging and detection technologies that accelerate biological discovery and translational research. Our portfolio supports applications across cell biology, protein analysis, immunology, drug discovery, and molecular biology, helping scientists generate reliable, high-quality data from experiment design through analysis. As a Field Application Scientist (FAS) supporting our Imaging & Detection portfolio, you will serve as the scientific and technical expert for customers throughout the evaluation, implementation, and ongoing use of Thermo Fisher Scientific's imaging and detection platforms, including EVOS microscopes, Celleste Image Analysis Software, Varioskan multimode plate readers, iBright imaging systems, and emerging technologies. In this customer-facing role, you will partner with academic researchers, biotechnology companies, pharmaceutical organizations, and core laboratory facilities to optimize experimental workflows, troubleshoot scientific challenges, and enable successful adoption of our technologies. You will work closely with Sales, Product Management, R&D, Technical Support, and Marketing to deliver an outstanding customer experience while helping advance cutting-edge research. Territory This position supports customers throughout the Northeast United States , including MA, CT, RI, NH, VT, ME, while occasional travel for other regions may be necessary according to demand. Approximately 50% travel is required. Candidates should ideally reside near Boston.
Key Responsibilities
Customer Support & Scientific Expertise Deliver scientific application support pre- and post-instrument sales for Thermo Fisher Scientific's Imaging & Detection portfolio. Design and deliver customer training through onsite visits, virtual meetings, workshops, webinars, and scientific presentations. Consult with customers on experimental design, assay development, workflow optimization, and data interpretation. Troubleshoot complex scientific, application, and workflow-related issues across imaging and detection technologies. Serve as a trusted scientific advisor, helping customers maximize the value and performance of their instruments. Collaborate with Technical Support and Service teams to resolve customer issues efficiently. Applications Scientific Support Provide scientific guidance across a broad range of biological applications, including: Brightfield and fluorescence microscopy, Live-cell imaging, Immunofluorescence and fluorescence-based assays, Cell counting, confluency, morphology, and viability analysis. Multimode plate reader applications (absorbance, fluorescence intensity, luminescence, time-resolved fluorescence (TRF), FRET and TR-FRET assays, ELISA and immunoassays, enzyme activity assays, cell viability and proliferation assays) Western blot imaging and protein detection workflows Image acquisition, image analysis, assay optimization, and quantitative data analysis Commercial Partnership Partner closely with Account Managers and Business Development teams to support product evaluations, demonstrations, customer presentations, and scientific discussions. Provide technical expertise during