Director, Business Platform Ops Support

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Manufacturing Job Sub Function: Manufacturing Process Improvement Job Category: Professional All Job Posting Locations: Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America Job Description: DePuy Synthes is recruiting for a Director, Business Platform Operations Support Lead, located in the United States or Ireland or Belgium.   Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): United States – Requisition Number: R-088639 Ireland – Requisition Number: R-089715 Belgium – Requisition Number: R-089715 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.   The   Business Platform   Operations   Support   Leader   will be a part of the   DePuy Synthesis   Supply Chain and   Operations   Systems and Digital o rganization .    This leader will play a significant role   in    a   multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate   ERP ecosystem   standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy through   a   an   SAP S/4 HANA   backbone .     This role will be part of a platform business operations, enhancement and improvement organization that will fundamentally oversee the ongoing evolution of the   DePuy Synthesis   ERP platform, from deployment to long-term sustainability.      The role will be accountable for supporting core business platform support operations. Specifically, this role will work closely with business partners to   enable   ongoing awareness ,   adoption , and effective use   of the platform as new capabilities are delivered .   This role will also   support   the ongoing sustainment of the existing business platform users’ persona-based training structure in learning platforms. Furthermore, this role will   help   mobilize   platform r egression   t esting,   b usiness   e rror   h andling   and   r esolution , as well as   support   the development and implementation of the g lobal   p latform   e nhancement &   intake management   process. Lastly, this role will help   establish   the initial persona-based security provisioning process and will partner closely with   program   teams to   support   a   smooth   transition from deployment   hypercare   to   operate   state.     This individual must   leverage   strong cross -functional business   expertise ,   experience supporting   transformative initiatives, ERP platform support   knowledge,   and digital acumen to effectively   engage   business stakeholders and process owners.

Support the development   and   deployment