Registration Associate

Deadline for Applications August 20, 2026 Hardship Level (not applicable for home-based) A (least hardship) Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2026-09-01 Terms of Reference TERMS OF REFERENCE (Individual Contractor Agreement) Functional Title: Registration Associate Duty station: Kuala Lumpur, Malaysia Section/Unit: Registration Unit ICA Level: Local ICA-6 ICA Type: Regular Corresponding level: GS-6 Duration: Until 31 December 2026 1. General Background The Registration Associate is a member of the Registration team and is normally supervised by the Head of Unit, Assistant Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. The Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and e-Filing, Data management and conducting interviews, Documentation), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities. 2. Purpose and Scope of Assignment (Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)       Duties: · UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies. · Persons of concern have fair and transparent access to registration procedures. · Assist in the implementation of registration strategies and methodologies for populations of concern. · Assist in the supervision and daily running of registration team activities, where required. · Conduct registration interviews when required in accordance with registration standards and guidance. · Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. · Maintain accurate and up-to date records and data related to all registration cases. · Identify persons with specific needs and ensure timely referral to protection follow-up as required. · Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. · Draft correspondence and reports relating to registration activities in the operation, when required · Provide statistics and draft reports related to registration data, as requested. · Perform other related duties as required · In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective. · Draft and submit reports and statistics related to registration. 3. Monitoring and Progress Controls Through Performance Evaluation – Mid-term and Final evaluations 4. Qualifications and Experience a.

(Level and area of required and/or preferred education)       3 years relevant experience with High School Diploma; or 2 years relevant experience with Bachelor or equivalent or higher Certificates and/or Licenses: Social Science, Statistics, Mathematics, Information Technology b. Work Experience (List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.) Essential Good computer