Customer Service Rep(02935) - 9785 Hayden Dr.

Customer Service Rep(02935) - 9785 Hayden Dr. Full-time Job Category Org: Store Customer Service Rep Job Description We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Answer incoming phone calls promptly and professionally Take accurate food orders and input them into our ordering system Process cash and card transactions efficiently Provide exceptional customer service, addressing inquiries and resolving issues Assist in pizza preparation as needed Maintain a clean and organized work environment Collaborate with team members to ensure timely order fulfillment Handle multiple tasks simultaneously during busy periods Lift and move items weighing up to 25 lbs. Adhere to all company policies and food safety regulations Qualifications Excellent phone communication and customer service skills Ability to take accurate orders and handle cash transactions Basic computer skills and familiarity with point-of-sale systems Strong multitasking abilities and efficiency in a fast-paced environment Flexibility to work various shifts, including weekends and holidays Physical ability to stand for extended periods and lift up to 25 lbs. Positive attitude and team-oriented mindset Attention to detail and ability to follow directions precisely Stress management skills and ability to remain calm under pressure Food handling certification (preferred, or willingness to obtain) High school diploma or equivalent (preferred) Previous customer service experience is a plus, but not required Additional Information All your information will be kept confidential according to EEO guidelines. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location Google Maps requires functional cookies to be enabled I'm interested I'm interested Privacy Notice Imprint I'm interested Refer a friend share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.