Manager/Senior Manager, Technical Consulting — Revenue Cloud Advanced(RCA)

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OVERVIEW The Manager, Technical Consulting — Marketing Cloud Next leads a team of Technical Consultants and Sr Technical Consultants delivering enterprise-scale migrations from legacy marketing platforms (Eloqua, Marketo, HubSpot, legacy SFMC) to Salesforce Marketing Cloud Next and Salesforce Data Cloud. This role sits within Salesforce Professional Services' Global Delivery Centre (GDC) and is a 50% billable position — equally accountable for hands-on technical architecture delivery and people leadership of the Marketing Cloud Next migration track within the Migration Factory. As a trusted advisor to clients and a people-first leader within the CoE, you will drive high-quality, repeatable delivery across concurrent migration waves while growing a high-performing team of marketing technology migration specialists RESPONSIBILITIES People Leadership : Manage up to 15 direct reports (Sr Technical Consultants and Technical Consultants) across the Marketing Cloud Next migration track — responsible for hiring, onboarding, mentoring, performance management and career development. Technical Delivery (50% Billable) : Act as the hands-on Technical Architect for complex Marketing Cloud Next migration engagements — owning solution design, subscriber data architecture, journey migration blueprint, Data Cloud implementation design and cutover strategy. Migration Factory Contribution : Drive the Marketing Cloud Next track within the Migration Factory — ensuring wave delivery adheres to factory standards, playbooks and accelerators, and that all team members follow the MDLC phase discipline. Trusted Advisor : Serve as the senior technical point of contact for clients on Marketing Cloud Next migrations — building trusted relationships with client marketing operations leads, CDOs and Enterprise Architects. Workshop Leadership : Lead and facilitate functional and technical discovery workshops, solution design reviews and cutover planning sessions with client stakeholders and internal delivery teams. Solution Design Governance : Review and approve all Marketing Cloud Next solution design documents, data mapping artefacts and integration designs produced by the track team — ensuring compliance with factory standards and Salesforce best practices. Data Architecture Oversight : Oversee the subscriber data migration strategy — including data extension schema design, consent record migration (GDPR/CAN-SPAM/CASL), suppression list architecture and Salesforce Data Cloud unified profile design. Journey Migration Leadership : Guide the team in translating legacy marketing automation workflows, drip campaigns and triggered sends to Marketing Cloud Next Journey Builder — ensuring business logic equivalence is preserved. Risk Management : Proactively identify and manage solution risks within the Marketing Cloud Next track — including subscriber key conflicts, deliverability degradation, consent compliance gaps and Data Cloud ingestion failures. Practice Development : Drive internal initiatives to grow the Marketing Cloud Next migration practice — developing reusable playbooks, config accelerators, subscriber migration