Concierge | Part-Time | Carolina Club UNC Alumni

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Concierge | Part-Time | Carolina Club UNC Alumni

Location

US-NC-Chapel Hill

Job Post Information* : Posted Date

4 days ago (7/24/2026 5:47 PM)

Job ID

2026-33507

Location Name

Carolina Club UNC Alumni

Category

Administrative / Clerical

Type

Regular Part-Time

Location : Location

US-NC-Chapel Hill

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

27514

Location : Address

150 Stadium Dr

Job Post Information* : Post End Date

10/23/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The ClubLife Concierge will play an integral part of the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments. This role pays an hourly rate of $12.00-$15.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until October 23, 2026.

The Carolina Club is a social membership club in the heart of Chapel Hill, steps away from all Tar Heel sports action. We are the connecting point between Chapel Hill, Carrboro, and campus communities. Our mission is to create a vibrant, inclusive community where members connect, celebrate, and thrive. Through exclusive events, premier dining, and professional resources, we foster lifelong connections and a lasting sense of belonging within The Carolina Club and beyond.

Communicate ClubLife through all channels, and take care of member's needs as it relates to reservations, inquiries, preferences, etc. Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences. Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc. Sign in club members and guests and escort them to their table in the dining room New Member Onboarding - Key focus on name recognition and connection with Warm Welcomes and Fond Farewells. Direct Members and Guest to their destinations within the club, provide business and concierge services to our Members and be proactive in creating Magic Moments. Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone. Assist Members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards. Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing and other concierge services, owning the request from start to finish. Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on Hold, and the website calendar and various other projects including event announcements, outbound calls to Members, and other marketing collateral to promote Member