Senior/Staff Technical Program Manager, Manufacturing Strategy & Operations

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

Zipline’s Integration, Quality, Production, and Manufacturing Engineering organization turns complex hardware designs into safe, high-quality products that can be manufactured reliably at scale.

As the Senior/Staff Technical Program Manager for Manufacturing Strategy & Operations, you will serve as a strategic partner to the Director and leadership team. You will translate manufacturing goals into clear strategies, analytical decisions, operating plans, and cross-functional execution.

The organization is entering a period of significant growth in production capacity, factory footprint, organizational complexity, and team scope. You will help guide that growth by developing capacity and labor plans, leading strategic analyses, improving executive communication, and driving high-priority projects from concept through implementation.

This is not a traditional program coordination role. You will independently structure ambiguous problems, build rigorous analyses, develop recommendations, and help leaders make faster, better-informed decisions.

Develop Manufacturing Strategy

• Build manufacturing growth plans that connect production demand, factory capacity, labor, equipment, facilities, quality, and organizational capabilities.

• Translate production ramps into recommendations for facility footprint, shifts, hiring, training, equipment, and investment.

• Develop scenario models that evaluate demand, productivity, yield, automation, outsourcing, cost, and schedule risk.

• Support annual planning, headcount planning, budgeting, capital planning, and organizational design.

Enable Leadership Decisions

• Turn complex operational questions into clear analyses, tradeoffs, and recommendations.

• Develop business cases for major investments, organizational changes, and strategic initiatives.

• Prepare executive