Configuration Analyst

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Product team is a cross‑functional group responsible for defining the strategy, roadmap, and experience across the Resilience Platform and its solution suite, including Recover (Business Continuity), Collaborate (Crisis & Emergency Management), Resolve (Security Operations), Alert (Mass Notification), Engage (mobile app for community and employee safety), and the core low‑code/no‑code platform. The Configuration team brings these product visions to life by building modular, scalable configuration packages that can be deployed across customers and industries. As a key member of this team, you will help ensure we deliver solutions that are powerful, consistent, and integrated.

About the role  As a Configuration Analyst, you translate market requirements into functional solution deliverables. In this role, you bridge the gap between platform capability and user experience. You take the foundational features built by our engineering teams and the intuitive designs from our UX team and translate them into functional, mission-critical solutions that our customers rely on every day. You will work within a professional configuration lifecycle, ensuring that every solution is version-controlled, modular, and built to the highest standards of reliability. Your work ensures that our Resilience Platform remains a powerful, integrated toolset for organizations worldwide.

(What you’ll do) Solution Construction & Technical Delivery Build & Configure: Use the platform’s low-code/no-code toolset to build forms, workflows, dashboards, and automated logic for solutions like Recover, Collaborate, and Resolve. Standardized Lifecycle: Follow a professional Dev → Test → Production lifecycle, ensuring all configuration is version-controlled and documented before global release. Scalable Architecture: Build modular configurations that adhere to core data models, ensuring products evolve and upgrade effortlessly while enabling customers to adopt specific subsets of functionality across the platform. Quality, Performance & Governance Functional Validation & Regression Testing: Conduct thorough testing of all configurations to ensure they are stable, performant, and correctly integrated, ensuring there is no negative impact to existing logic or horizontal modules within the platform. Proactive Triage: Identify and raise configuration-level bugs, platform constraints, or items that do not meet established configuration standards/guidelines to the Senior PO. Library Maintenance: Manage the global solution library, ensuring it remains a clean and high-performance source of truth for all customer deployments. Collaborative Development Requirement Alignment: Work closely with the Senior Product Owner for Configuration and Product Managers to turn business requirements into clear configuration designs . Standardized Documentation: Produce clear solution definitions and "Technical Receipts." Ensure that all configuration dependencies and version histories are transparently documented to support system governance and future impact analysis. Peer Review Participation: Engage in a peer-review process to audit the configuration of fellow analysts. This serves as an additional quality gate and increases overall visibility and awareness across the solution ecosystem. Innovation: Identify opportunities to improve standard product configurations based on user feedback and industry